RightIndem is an award-winning global insurance technology business
RightIndem is an award-winning global InsurTech, offering a digital insurance claim solution that puts customers at its heart.
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The company is transforming the experience and economics of insurance by making the claims process easy and quick for customers while providing an effective solution that allows for automation of key decisions when applicable. RightIndem was founded in 2015 and named after the need to address fairness in insurance; resolving the “right indemnity”.
Since then it has gained huge interest from the worldwide insurance sector which recognised the opportunity to deliver a greatly improved claims experience to its customers.
The bot platform improves customers’ experience and satisfaction because they are able to quickly put in a claim to insurance companies without speaking to anyone on the phone. And with this system set up to deal with smaller claims, insurance companies save money by freeing up claim handlers to deal with the more expensive ones over the phone.
Using the Agile methodology for achieving its goals, RightIndem applies fresh ideas to today’s issues by finding new perspectives to traditional processes.